What Do Business Analysts Actually Do for Software Implementation Projects?
Everyone knows who the business analysts are in their organization, but not everyone knows what they actually do and what they are responsible for during software implementation projects. Generally speaking, most business analysts "own the requirements processes," where they work with key line-of-business executives and users on just what it is they want from a new application, says Carey Schwaber , a senior analyst of application development at Forrester Research. "If you believe that software projects succeed or fail based on the quality of the requirements," Schwaber says, "then you believe that software projects succeed or fail on the basis of business analysts, too." Beyond gathering requirements, however, the other important duties inherent to the business analyst role (besides being a good communicator) are still not well-known today. In fact, according to Schwaber and fellow Forrester analyst Rob Karel, not many people, includ...