Bell Canada Services!!
Customer service is one of the main marketing rule and nowadays all of the companies know that losing a customer means paying more to absorb new one. Customer service helps any business to: · Increase customer loyalty · Increase the amount of money each customer spends with their business · Increase how often a customer buys from them · Generate positive word-of-mouth and reputation · Decrease barriers to buying If these items are accepted, then it means that any customer can be a tangible asset and the company need to keep them satisfied. But, when the demand is growing, some companies forget how customer service can be important! It was really amazing customer service experience with Bell Canada, I wanted to cancel my service 10 days ago, when I told them about it, the representative on the phone told me "you are our loyal customer and we can give you better rate and service if you stay with us". I agreed and tod